IMPORTANT INFORMATION YOU SHOULD KNOW!
You can do your part to eliminate false alarms by following these simple steps:
- Let us know if any of your contact phone numbers change including your premise’s phone.
- Has your cell number changed? Has your neighbor moved? Has a work number changed? Has an area code changed? Notify us of any changes in your emergency contact list.
- Memorize your password. We may ask for it if we call about an alarm.
Test your system. You can test your system by following these simple steps:
- Call our 24-hour central station and announce that you would like to place your system on test. Be prepared to provide them with your central station account number and password.
- Activate your alarm like an actual emergency by opening a protected door, pressing your panic or hold-up buttons, etc.
- Allow your sirens (if an audible alarm) to sound for approximately one minute and then shut off your system.
- Call the central station and announce that you are calling to check test results. The central station
operator will describe the signals received.
- Ask the operator to take the system off test.
Have your phones been serviced?
- Always test your system after your telephone system is serviced. On some systems, phone technicians can accidentally disable your central station communications. Other good times to test include after a severe lightning storm, before going on an extended vacation, and after installing new internet connections including DSL.
Don’t talk to telemarketers!
- What sounds like a telemarketer could actually be a burglar seeking information on his or her next victim.
Refer your friends, neighbors, and associates!
- Did you know that a significant percentage of our new business comes from referrals? If you’ve been satisfied with our service, please refer someone to us. Give us a call for more information about our referral program.
- We sincerely appreciate your business. We will work hard to continue to earn your business and your support.